At Krause’s Automotive, we are passionate about serving our customers. See what some of them have to say.
"Robert, just a note to let you know how pleased I was with the service you provided. My cars (minor) problem was quickly and accurately fixed and at a reasonably price. Kudos to your team for their expertise! I will certainly recommend others to your business and hopefully will not have to see you too soon."
– Jim K., Lewisville
"I have enjoyed working with your entire team. Everyone there is very pleasant and I will continue to bring my car to you for service, as well as recommend you to my friends."
– Mark R., Flower Mound
"In addition to the technical skills that your people display, you guys never lose sight of providing a friendly and caring level of service to your customers."
– Dan C., Southlake
"I was very pleased with the service received. These days it is rare that one's expectations for service are exceeded. This was one of those instances. You have been a pleasure to deal with and I plan to take all future repairs to you. Thanks!"
– James L., Coppell
"Thanks for your note & all your help with my many car issues! I really appreciated the extra effort you made to help fix the problems. Oh, and I did make it to Colorado (in the Mazda) haha."
– Jennifer S., Flower Mound
"You and your staff really made me feel appreciated and a valued client. I will definitely return to you when we need work on our Volvo. Thanks for going out of your way to answer questions and make sure my vehicle was safe to drive."
– Mary H., Flower Mound
"Thank you for the wonderful service when I brought my Mercedes in for a look after purchasing it. You fit me in that day, and your technicians took the time to explain what needed work and why. I also like your reception area; I have never seen one so clean and welcoming in a mechanic shop before!"
– Jacqueline C., Carrollton
"Thank you for the great job you guys did on my car. I found you both to be very professional and a joy to do business with."
– Marvin H., Flower Mound
"Robert -- I was into your website today looking for your phone number and read the testimonials posted. How true they all are! You are always a delight and very fair on your fees. Most important, the work you have done on my cars is always right on!! Additionally, Dean's work on my son's car has been equally to perfection and fair in cost as well. I am not one to risk recommendations normally, but I have never hesitated passing your information. I have many friends that are pleased with your work as well. YOU CAN"T BE BEAT in quality of work, fair cost and TWO sweet guys to deal with!!"
– Cheryl M., Plano
Robert, -- I am a new customer that was referred to you guys by Ken at Flower Mound Vehicle Repair. My VW Passat needed engine work. Your mechanic went over the whole car and I decided to have more than what I originally brought it in for. When I picked up the Passat I had them go over my Cadillac as well. I am also having the recommendations done on that car as well. I am writing you just to let you know it is refreshing to get outstanding customer service. Lance surpasses what any business owner could expect from an employee. He is very personable and has taken the time to keep me updated on what needed to be done and also periodically called me on the status of the work. Please pass on the kudos to Lance.....outstanding!
– Joe S., Flower Mound
"Lance, Please convey to Robert and company how pleased I am with the recent experience my son had with your shop when he brought his car in for work. In addition to the fair price and honest work that was provided, when he came to pick up his car he had a new battery and cable connectors he brought with him to install. (He is a semi-starving student.) The person who rang him out either installed or helped him install the new battery and connectors. This type of service and integrity is just one of many reasons I recommend Krause's every chance I get. He told me he grabbed some of your business cards to hand out to his friends (Not all of them are starving students). When it comes to his car, this kid has been hosed countless times by other shops. I think he was a little skeptical when I told him to take his car to Krause's. He is now a believer just like me. Thanks again for your service."
– NBH., Highland Village